Pelican Waters Residents Testimonials

Dear Henzells Agency Sales Manager, I am writing this to you to acknowledge your wonderful staff. Last August 2017 while on holiday my husband and I decided that we wanted to live in Qld as the weather was better for our health, we lived in Victoria and the winters are not good! We loved the Caloundra area and came across Pelican Waters. The wonderful land consultant agent for your company we saw was Jackie Dalton. We cannot praise her enough. After discussing what our requirements were nothing seemed too much for her, she was able to organise us to see a duplex which we were interested in. We haven’t felt this comfortable with a sales rep in a long time. We decided to buy a single story duplex in Pelican Waters. We put down a deposit and signed contracts, we then went back to Victoria to sell our home. Every time we had a query, Jackie never failed to get back to us promptly. We moved up here in mid March 18 and informed Jackie we were available if needed. Jackie arranged for us to meet with the builder at our request and we were offered early possession, as the settlement date from the builder couldn’t be until end of July 18. We accepted the offer and moved in on 19th May 18. We have had a few issues but Jackie has and is addressing these with the builder.

My husband Peter and I have never meet a sales agent like Jackie and we feel you need to know what a treasure you have in her. We have moved 5 times in our life. We would not hesitate in using your agency again if we have to sell in the future.

I was so impressed by Clare Highton I had to let you know.

Right from the beginning she was pleasant and helpful very informative and not just chasing a sale .

My wife and I have bought and sold properties in Sydney ,Byron Bay,Toowoomba, Gold Coast and now the Sunshine coast.

I wish all agents where like Clare.

Thanks and I will be referring people your way.

Regards,
Matt and Megan McGee

It has taking us a while to contact you guys after the sale of the land, the house was finished the second week of December and we have been very busy with removalists, small details to be fixed, doing the garden and still waiting for pots and plants coming from interstate.

We were very concerned when we decided to build here at Pelican Waters, Melbourne is not around the corner and both of us  working full time plus airfares, accommodation etc. made this situation very difficult.

We were lucky to have Clare as our sales person, she helped us to choose the right block of land, helped us with solicitors and keeping us informed every step of the way about how things were going, making this big step a very smooth and hassle free transaction.

When the house was being built, Clare took a few photos and sent them to us so we could see how the construction was going…good on her.

Our big thanks to all the staff at the sales office for their professionalism and willingness to help us.

Cheers,
Marcelo & Irene Lagos

Dear Clare,

we are writing as feeling the need to express our wholehearted thanks and happiness. We feel having been extremely lucky to have you as our consultant when buying our waterfront block of land in Pelican Waters. It was a long running and complex project, initially aiming for a different block, but following your guidance got a block that was able to fit our dream home and reflects our lifestyle.

Throughout the whole process from initial deposit, over contracts, getting unconditional towards settlement you’ve made our experience a breeze. Nothing ever seemed too hard, even when we had to push back as our builder was not quite ready yet. You’ve been perfectly professional all the way, but more important truly helping and caring. Even after settlement, where others would have stopped, we always felt that the whole team at Pelican Waters Landsales went above and beyond answering and helping through the typical topics that come with building. May it have been help with the covenants or fencing or access to further information regarding Pelican Waters. It all went extremely smooth. We never felt we are dealing with a company or being just a client. Instead we always felt welcome and got resolution for any topics within a day at the latest, but mostly within hours.

A few topics below, where we felt, you’ve excelled:

• Always approachable via phone or mail to an extend where we felt “Does she ever stop working?”
• Always very patient with us as we were building for the first time, despite the fact that you must have heard the same questions from hundreds of other customers already.
• Always extremely happy to explain the what happens, when does it happen, why does it happen, why are certain things the way they are.
• Clear and transparent timelines.
• Always had a can-do attitude, especially when unforeseeable things happened

Yours Truly

Tanja, Ronny and Fynn

We have been living in Pelican Waters now for the past five years, in this time we have been searching for a block of land to build our dream home!

In the past few years on our search for land we got to know Jackie Dalton from Henzells quite well.  When we had a call from Jackie to notify us of a new land release in Boronia Grove we did not expect to find what we were looking for plus more!  The block of land we bought ticked more than all the boxes for us.  Our journey is almost complete and now we can’t wait to start our new life in new home once it is constructed.

Mick & Nicky Reeve

Boronia Grove, Pelican Waters

The Manager

Pelican Waters Land Sales

When my wife Judy and I investigated the availability of land on the east coast of NSW and southern Queensland we examined all options available to us.

Moving from country NSW, this lifestyle change required considerable thought, taking into account criteria such as closeness to shopping, doctors, hospitals and in a quiet residential location.

On arrival to the Caloundra area we called into the Pelican Waters Land Sales office and we met with Jackie Dalton, who discussed with us all the blocks that were available in Pelican Waters, especially Boronia Grove where a new stage was just released.

As soon as we saw the land in Boronia Grove we knew we have found our little piece of paradise, right on Bells Creek with wonderful walking areas and most of all level which suited out senior years.

The often painstaking job of buying real estate was made east, Jackie arranged everything.

We are now in residence in our new home and are enjoying this little piece of heaven.

Thank you Pelican Waters.

Judy and Alan Kirk.

Boronia Grove, Pelican Waters